test How to Continue Working Effectively with Non-cooperative (and Boring) Clients Should we “fire” clients? 5 hints on why and how to influence and inspire colleagues 5 Tactics to Increase Upsells 6 hot tips on how to manage the problem manager Treat all customers well, including the internal and potential ones 5 tactics that will always work in reducing (human) churn 5 effective ways to deal with difficult co-workers 4 Strategies for Dealing with the Impossible Client – Part 2 of 2 4 Strategies for Dealing with the Impossible Client – Part 1 of 2